Here at Socialista, our DMs on Instagram & Facebook are always full of questions from our fab audience. To make things a little easier for you, please find the answers to our frequently asked questions below.

Do you only work with Beauty?
We get asked this a lot! We have hundreds of clients in many industries such as:
✅Personal Training
✅Car Leasing
✅Pet Boutiques
✅Hair Extensions
✅Interior Design
✅Network Marketing
✅Beauty Salons
There is so much information we can give anyone, any age in any industry. 
What’s the difference between 1-1 training and VIP training?
Want to have your own, personalised, 1-1 training but unsure of what is right for you? We offer two styles of 1-1 training catering to all types of business & business owners...
VIP TRAINING DAY (full day) -
A full day with Anna (the owner of Socialista), teaching you EXACTLY what we provide for our Instagram management clients & she will teach you how she’s grown her baby Socialista! If you’d LOVE to have your page fully managed by the team at Socialista but that’s a little out of your budget at the moment, then why not learn how to manage your own account to the same, INCREDIBLE gram level! The results speak for themselves.. People LOVE VIP day!
Stuck on what to post? Don’t know how to write an eye catching bio? Captions looking boring? 1-1 training can help you! 1.5hrs of pure instagram knowledge covering 13 different topics, a great start for a business owner wanting to give their page some momentum. End your training ready to tackle Instagram head on!
How do I subscribe to an engagement pod?
Engagement pods are a service we offer on our website, please click on the engagement pod tab and follow the instructions to subscribe!
I want to grow my followers, how can you help me?
There are lots of ways to increase following, one of the main ways is to have a fantastic instagram page that people naturally want to follow when they see you. This means that so many of our services are perfect for growing your following, it all just depends on where you want to start! Each of our services have detailed descriptions on their page, please search the website for details!
One of our ebooks will help but also keep an eye out on our monthly Masterclasses.
How do I cancel my subscription?
Firstly, we will be sad to see you go! We love our Members Squad & Engagement Pods & hope you’ll be able to return to the gang soon.
The quickest way to unsubscribe is to log into your account on our website. If you have forgotten your password please use the function there to re set it. If you have any further questions please email Hello@socialistamedia.co.uk so we can pass your enquiry on to the relevant department, we aim to get back to you within 7 working days.  
Do you offer refunds?
Unfortunately we don’t offer refunds on any of our services or products here at Socialista. To ensure we wouldn’t need to, we offer extensive descriptions of our services on our website & captions on our social media posts so that before purchasing you can have a read through of what the service entails.
What’s included in Members Squad?
The Members Squad is THE BEST Facebook community & online membership for business owners who want to build their Instagram, their business and make new #businessbesties.
Inside the Members Squad, you’ll find Anna & the team sharing the hottest tips, techniques & ways to beat the algorithm every single day. Annas marketing mentors work directly with Instagram & Facebook HQ, so you’re pretty much guaranteed to hear it here first!
Are the results from a training session guaranteed?
Like with every single form of marketing/training, no results are guaranteed. What we can guarantee is our promise to give you ALL of the information you need & to stay current & topped up in the latest Instagram rules & techniques. After training, it really is over to you… Nothing worth having comes without hard work. If you implement everything you learn from team Socialista, stay focused & work hard the sky’s the limit!

Do you offer payment plans?
We don’t offer payment plans but we do accept PayPal which offers Paypal Credit & we accept Credit cards.

When does my Subscription start?
If you choose to sign up through the monthly payments for Engagement Pods or Members Squad, then your first payment will be due the day you sign up & subscribe. From there, you will be billed every month on the day that you subscribed. If you chose an annual payment, you will make a one time payment & that will cover the entire year & then the next payment will be the year after your subscribed.

I’ve just paid for something on the website but haven’t received anything?
Please check your junk folder & the automatic receipt you will get. There will be a purchase note in the receipt. If you haven’t received anything after 2 working days please email hello@socialistamedia.co.uk so we can look into it further.

How to unsubscribe from your Socialista subscription?
Thinking of leaving us? We're sorry to hear that!

All you need to do is follow these simple instructions -
* From a desktop, head to www.socialistamedia.co.uk
* From the options at the top of the screen, click 'My Account', top right
* Enter your username/email address
* Enter your password. If you have forgotten it, click 'Forgot Password?' and follow the instructions, then complete your log in with your new password
* Click 'Orders' from the options on the left hand side
* Click 'View' on the subscriptions you wish to cancel

By following the steps above you can now cancel your subscription.

We are sad to see you go but hope to see you again in the future!